FAQs

Choose an extension colour that closely matches your natural hair about halfway down the strand. We highly recommend reaching out to us and we could help you with the colour matching to ensure you find extensions that blend seamlessly with your natural hair.

All our hair extensions are made from 100% Remy pure human hair, making them easy to dye to match your natural hair. While dyeing is possible, we advise against using any chemical treatments since the hair has already been processed and sterilised. Dyeing or Toning of hair extensions is only recommended by a hair extensionist or a hairdresser as box-dye will damage the texture of the extensions. 

It’s best to choose a shade that closely resembles your natural colour to avoid the need for dyeing. Please note that while dyeing is allowed, we cannot be held responsible for any damage that may occur

Following the right steps will help prolong the life of your extensions. So please follow the below instructions :

1. Always brush and detangle your extensions before washing them.
2. Fill lukewarm water in a large bowl and Add 2 or 3 pumps of shampoo that is free from parabens, sulphates, alcohol, and keratin into the water and mix well
3. Make sure you clean each extension individually by holding the bond and dipping the hair into the water massaging gently with light strokes.
4. Apply the conditioner to the mid-lengths and ends, then leave the extensions on a towel for about 15 minutes before rinsing.
5. Use a deep conditioner or hair mask and let it sit overnight.
6. The next morning, rinse each extension in warm water.
7. Allow them to air dry, or if using a hair dryer, apply heat protectant first.

Our hair extensions are crafted from 100% Remy pure human hair, allowing you to style them with hot tools just like your own hair. It’s essential to always apply a good quality heat protector to both your extensions and natural hair to avoid damage.

With proper care, our hair extensions can last several months. The lifespan depends on usage and maintenance.

The type of hair extensions you should use depends on several factors, including your hair type, lifestyle, and desired look. Here are some popular options to consider:

1. Clip-In Extensions

Ideal for temporary use, clip-ins are easy to apply and remove, making them perfect for special occasions or adding volume and length without a long-term commitment.

2. Tape-In Extensions

These extensions are semi-permanent and are applied using adhesive tape. They lay flat against your scalp and can last 6-8 weeks with proper care, making them great for a more natural look.

3. Micro-Rings Extensions

These extensions use small beads or links to attach to your natural hair without glue or heat. They are reusable and can last for several months, making them a flexible option.

Considerations:

• Hair Type: Choose extensions that match your hair texture (straight, wavy, or curly) for a more natural blend.
• Lifestyle: If you prefer low-maintenance options, clip-ins or tape-ins might be best. For a long-term solution, consider sew-ins or keratin bonds extensions.
• Desired Look: Think about the length and volume you want to achieve. Different types of extensions come in various lengths and thicknesses.

If you’re unsure which type to choose, we are here to help you find the perfect match for your needs!

The removal process depends on the type of extensions (clip-in, tape-in, etc.). Follow the specific instructions provided with your extensions or contact us or consult a professional stylist for assistance.

Gently brush your extensions with a wide-tooth comb or a specialised extension brush, starting from the ends and working your way up to avoid breakage.

Yes, we have a return policy. Please check our website for specific details and conditions.